Onion sticker layers of sadness

So that Smoky can prepare and ship all the envelopes at the same time, subscriptions are synchronized on a monthly basis:

• The 1st of each month: This is the automatic renewal date for the entire club.
• Digital Access: Your access to the Smoky Secret Shop and the Secret Blog is activated immediately upon your first payment.
• First registration: Please note that if you join the club at the end of the month, your first renewal will take place on the 1st of the following month to synchronize your account with the rest of the club.

Example: By subscribing on May 30, you get access to the digital content right away and you will receive the May mail.  Your renewal on June 1 will confirm the shipment of the second physical mail for the month of June.

The Smoky Mail Club operates on a batch preparation basis to ensure the freshness of the illustrations and surprises:

• Sign up during the current month: By subscribing today, you secure your place in the club and immediately unlock your digital access (Blog & Secret Shop).
• Envelope dispatch: Your physical mail is lovingly prepared after the registration period closes and the 1st of the month rolls around. It is shipped during the month following your subscription.

Example: If you join the club on May 20, you can enjoy the blog throughout May, and your physical June envelope will be shipped in early July.

Smoky Mail Club creations are produced in limited quantities and are primarily reserved for members.

• The Smoky Secret Shop: If there's any magic left in stock after the envelopes have been sent, these products become available exclusively to subscribers via the secret shop, at preferential rates.
• Open to the public: As a small designer, and in order not to waste these lovely surprises, I reserve the right to offer the products to the general public in the classic shop one year after their launch.

Joining the club is therefore the only way to guarantee you receive new products and enjoy Smoky's treasures before anyone else!

Total freedom: Your subscription is commitment-free. You can suspend or cancel it at any time from your customer account. Please note that any payments already made are non-refundable. Therefore, remember to suspend or cancel before the 1st of the month to avoid the next renewal). 

Returns: Due to the illustrated and exclusive nature of the products, I do not accept returns.

Right of withdrawal: In accordance with the law, it does not apply to digital content that you have already accessed (Secret Blog & Shop accessible upon purchase).

I take immense care in preparing your shipments, but once they are dropped off at the Post Office, they embark on their own journey.

• Waiting Period: If you are in France and have not received anything 15 days after the shipping announcement (30 days for International), feel free to send me a message. Sometimes, mail simply takes a detour!
• Lost Envelope: If the mail is officially declared lost, I will do my best to offer you a solution or a reshipment, subject to availability (some creations are very limited!).
• Damaged Mail: If your envelope arrives in a sad state, please take a photo of it before opening it and contact me. We will find a solution together so that you can enjoy your surprises as you should.

Remember to check that your address is complete and up-to-date in your member area before the 1st of the month!